Contact Us
Got a question about how sweepstakes coins work, spotted something that needs updating, or just want to flag feedback on one of the sites we've reviewed? This page explains the best way to reach Sweepstakes Casino and what we can help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though it may take longer during busy periods. Please include as much detail as possible - the platform name, the page you're referring to, or a screenshot if relevant - so we can look into it properly.
What we can help with
- Corrections to editorial content, such as an out-of-date welcome offer or a state eligibility list that's changed
- General questions about how the Gold Coins and Sweepstakes Coins model works
- Feedback on your own experience with any of the platforms we cover, whether positive or negative
- Suggestions for topics or platforms you'd like to see reviewed
- Reports of broken links, typos, or technical issues on this site
What we can't help with
We're an independent research and comparison site, not a customer support desk for any individual sweepstakes casino. If your enquiry concerns an account, a Sweepstakes Coins redemption, identity verification, or a payment issue on a specific platform, that has to go through the operator's own support channel - usually listed in their help centre or account settings. We have no ability to access accounts, expedite redemptions, or resolve billing disputes on a brand's behalf.
Similarly, we can't provide legal advice on whether a particular platform is permitted in your state. Sweepstakes casino availability varies by state and changes over time, so if you have questions about your own eligibility, check the operator's terms and your state's current rules directly. For general background on how responsible play resources and self-exclusion tools work, our Responsible Gambling page is a useful starting point.
Before you write in about a listed platform
If your message relates to one of the platforms ranked on this site - such as Crown Coins, SplashCoins, Casino.Click, or any of the others we cover - it helps to know that our rankings and ratings are based on independent research into public terms, offers, and features, not on any payment arrangement with the operator. Advertising relationships never move a platform's position in our rankings. If you believe something in a review is inaccurate or has changed, that's exactly the kind of correction we want to hear about.
Other useful pages
If you're looking for background on the site rather than a specific enquiry, our About Us page explains who publishes Sweepstakes Casino and how we approach our reviews. Our Terms and Conditions page covers the legal basis for using this site, including disclaimers around the accuracy of listed offers and state availability, which can answer some questions before you need to write in at all.